I have ordered 8 boxes of Merck's brand Lucidril (centrophenoxine) from Nubrain.com. Big mistake.
First of all, what they sent had nothing to do with Merck, it was Egyptian generic produced by Minapharm.
Well this is not a a model of business integrity (if you're selling Egyptian generic, why not sell it as Egyptian generic?), but I wouldn't be raising dust because of this alone.
Their so called Lucidril expired in 08/09 (package arrived on August 20th). Since Centro is believed to be unstable, their delivery is completely useless, and potentially dangerous. For some other drug it might have been OK, but not for centro.
The farther into the forest, the thicker the trees. When I asked for refund, they told that they might refund only after they get their product back (it would be illegal for me, and who needs expired centro anyway). Since they have hoaxed me once already, I offered "refund than return" sequence. Perfectly honest, if you ask me. And it would be some risk from me, our drug export regulations are strict.
They arrogantly refused.
The message was quite clear: "We have just dumped you, stoopid, now we need you to let us dump you again, because ure stoopid".
Some quotes from mail exchange:
"We have sold you crap, and we know it. But you should be happy, because price is reduced."the expiry date is very conservative anyway
please try a box and see
no one else has had a problem
the price was reduced also
And another one:
"Actually we didn't know that we're selling crap, because manager was away, and it's all packer's fault."the person packing was new and did not look at the expiration date
and they never do this and the manager was not in the offfice that day
They are getting kind of mixed up in their lies.
Ever wondered, how Merck's brand Lucidril looks like? Nubrain will show you.
And a another one:
Any ideas how to nail them? I wonder, what would FDA and DEA say about US company selling controlled substances online?
Edited by Vultures, 22 August 2009 - 09:34 PM.